Report Abuse/Spam

Report Abuse or Spam on the Irongate Luxten AI Trading Platform – Secure Crypto Trading Platform

Last Updated: 12.12.2025

1. What can you report?

  • Suspicious trading activities
  • Fraud attempts
  • Spam messages
  • Phishing attempts
  • Breaches of our Terms of Service
  • Unauthorized access attempts

2. How do I report an incident?

To report an incident, please email our Security Department:

Email: info@irongate-luxten.com

Please provide the following details:

  • Incident date and time
  • Comprehensive description of the incident
  • Supporting screenshots or evidence
  • Your contact information

3. What Happens After Lodging Your Report?

  • We will acknowledge your report within 24 hours
  • Our security team is investigating the incident
  • We take all reasonable steps to protect our users
  • You'll receive feedback on the outcome

4. Privacy and Confidentiality

All reports are handled in strict confidence. Your identity will only be shared with relevant authorities if required for investigative purposes.

5. Emergency Contact

For urgent security matters, please contact us immediately at:

Email: info@irongate-luxten.com

6. Important Guidelines

  • Report incidents as soon as possible
  • Ensure all evidence remains secure
  • Do not include sensitive information in your report
  • Only use official communication channels
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